Products not matching

PriceBlink is one of the most accurate price comparison services in the market, but occasionally it mismatches products.  Generally this is caused by one of two issues:

  • Incorrect Retailer Data: PriceBlink relies on the retailer product descriptions to accurately match items.  Occasionally, retailers will list the wrong model number with their item, which causes PriceBlink to incorrectly match the item.  When you report these issues to PriceBlink, we do our best to contact the merchant to correct the information.

  • Similar Model or Part Numbers: PriceBlink uses a number of algorithms to identify product matches and to filter bad results, but sometimes our system cannot distinguish between items with the same model numbers (even though they might be completely different items). 

While we know that these sorts of mistakes can be an inconvenience, our general view is that we'd rather show you the best prices we find (and occasionally mismatch the items) than adopt a more aggressive filtering and potentially exclude a great price.

If you do encounter a mismatch, please help us improve our matching logic by clicking on the "Send us feedback" link under the "More Prices" button on the message bar, or contact us link on the website.

Have more questions? Submit a request

1 Comments

Please sign in to leave a comment.
Powered by Zendesk